Faqs – Hawera Beds

How do I place an order on hawerabeds.co.nz?

Placing an order with us is straightforward. Browse our collections using the navigation menu — you can shop by category (Beds, Headboards, Bedroom Furniture) or by bed size. Once you find a product you love, select your preferred variant, then click 'Add to Cart'. When you are ready to purchase, head to your cart and follow the checkout steps: enter your delivery details, choose a payment method, and confirm your order. You will receive an order confirmation email within a few minutes. If you run into any trouble along the way, our team is always happy to help — just give us a call on +64 278234444 or email hawerabeds@gmail.com.

Can I order by phone instead of online?

Absolutely. We understand that some customers prefer a more personal touch, especially when making a bigger purchase like a bed. You are welcome to call us on +64 278234444 and one of our friendly team members will walk you through the available options, help you choose the right product, and process your order over the phone. We are happy to answer any questions you have before you commit.

Do I need to create an account to shop with Hawera Beds?

No, you do not need an account to make a purchase. We offer a guest checkout option so you can complete your order without registering. That said, creating a free account does have its benefits — you can track your orders in one place, save items to your wishlist, view your order history, and check out faster next time. Registering only takes a minute and we will never share your information with third parties.

Can I add items to my wishlist and buy them later?

Yes. We have a built-in wishlist feature on our website. Simply click the wishlist icon on any product page to save it for later. Your wishlist is stored against your account, so you can come back at any time and pick up right where you left off. It is a handy way to shortlist your favourite pieces before you are ready to buy, or to share ideas with a partner or family member.

Are the products on your website available in store as well?

Hawera Beds primarily operates as an online store serving customers across New Zealand. Our website reflects our full current range with accurate stock availability. If you have a specific question about a product before purchasing, please do not hesitate to get in touch — we are happy to provide additional photos, dimensions, or any other information to help you make a confident decision.

What bed sizes do you offer?

We carry beds in all standard New Zealand sizes: Single, King Single, Double, Queen, King, and Super King. Each size is clearly listed on product pages along with exact dimensions in centimetres, so you can measure your room and confirm the fit before you order. Here is a quick guide to help: Single (92 x 188 cm) — ideal for children or compact spaces King Single (107 x 203 cm) — great for teenagers or taller adults in smaller rooms Double (138 x 188 cm) — suits singles wanting more stretch space Queen (153 x 203 cm) — the most popular choice for couples King (167 x 203 cm) — extra width for couples who want more room SuperKing (183 x 203 cm) — the ultimate in comfort and space

What styles of beds are available at Hawera Beds?

Our range covers a wide variety of styles to suit different tastes and bedroom aesthetics. We carry fabric upholstered beds with a soft, warm look, tufted beds with a classic hotel-inspired finish, modern platform beds with clean architectural lines, luxury statement beds for those who want something truly special, and practical storage beds with built-in underbed drawers. We also carry kids' beds designed with safety and fun in mind. Browse our collections by style or use our search feature to find exactly what you are looking for.

What is the difference between a fabric bed and an upholstered bed?

The two terms are often used interchangeably, but they can have slightly different meanings. An upholstered bed has a frame that is fully covered in a soft material — this could be fabric, velvet, or a textured weave. A fabric bed is simply a bed whose upholstery is made from a woven textile fabric. In practical terms, both offer a soft, warm aesthetic compared to timber or metal frames. The key difference often comes down to the specific material finish: some fabric beds have a linen-style look, others a plush velvet feel. We describe each product's materials clearly on the product page, and if you are unsure, just reach out and we will help.

What is a tufted headboard and how is it different from a plain fabric headboard?

A tufted headboard has buttons or stitching pulled through the fabric at regular intervals to create a quilted, diamond-pattern surface. This gives it a classic, luxurious look that is often associated with boutique hotels and high-end bedrooms. A plain fabric headboard, on the other hand, has a smooth, flat surface with no indentations — giving it a cleaner, more minimalist appearance. Tufted headboards tend to be more of a design statement, while plain fabric headboards are more versatile and blend easily into a wider range of bedroom styles. Both options are popular and available in multiple colours.

Do your headboards fit any bed, or do they only work with Hawera Beds frames?

Many of our headboards are sold separately and can be attached to standard bed frames from other brands, provided the mounting points and sizing are compatible. We recommend checking the dimensions and attachment mechanism listed on the product page before purchasing a standalone headboard. If you need help confirming compatibility with a frame you already own, contact us and we will do our best to assist. When purchasing a complete bed and headboard set from us, compatibility is guaranteed.